Yelm Online Payment System Changed

We’ve Upgraded Our Online Account System!

We’ve recently switched payment systems to improve your online experience. As part of this update, all customers will need to create a new account to manage their storage unit and make payments online.

To get started:

1. Click on the following link to open the new U-Haul payment portal page: https://www.uhaul.com/Orders/OrderLookUp/
2. Fill in your details and use the email address and phone number associated with your storage unit.
3. Once you are logged into your new account, you will need to navigate to the Find My Storage Unit page.
   • This link can be found on the bottom left side of your new account page, but you can simply click on the text in this instruction.
4. Once you have navigated to the Find My Storage Unit page, follow these steps to link your storage unit to your new account:
   
   1. Enter the phone number listed on your storage unit contract.
   2. Select Room # from the drop down button.
   3. Enter your storage unit number as the value.
   4. Click on the Associate room button.

Once you have completed the above instructions, you will be able to:

• Make online payments
• View your balance and payment history
• Update your contact information
• Manage your unit and account preferences

If you need help at any point, please don’t hesitate to contact us. We’re happy to assist!

Thank you for your continued support and patience during this transition.